Privacy Policy

Welcome to the Privacy Policy of the website of GK The House Doctor Ltd (https://gkthehousedoctor.com/)! This policy explains how we collect, use, and protect your personal data when you interact with our website. We are committed to protecting your privacy and handling your personal data with transparency, security, and in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Cypriot Law on the Protection of Natural Persons with Regard to the Processing of Personal Data and on the Free Movement of Such Data (Law 125(I)/2018). By using our website, you agree to the practices described in this policy.

About GK The House Doctor Ltd: The website is operated and maintained by GK The House Doctor Ltd, a private limited company registered in Cyprus (Reg. No. HE 357105). The website provides information about our services, projects, news and contact details, and includes a “Request a Consultation” contact form. No e-commerce or user accounts are provided.

1. What Data Is Collected

1.1. Cookies & Usage Data

We collect limited technical data through cookies and similar technologies, such as device type, browser, pages visited and user interaction patterns. These data help us understand how users interact with the website and improve its performance and content.

Please see Section 6 (Cookies and Tracking Technologies) for cookie categories and how to manage your preferences.

1.2. User-Submitted Data (Contact Forms)

When you use the “Request a Consultation” form or “Contact” form, you voluntarily provide your Name, Email Address, Phone Number, and Message. We process this information solely to review and respond to your inquiry and to follow up where reasonably necessary, on the basis of your explicit consent given through the required checkboxes on the form.

1.3. Direct Communications

If you contact us via email or phone using the details provided on the website, we will process the information you choose to share for the purposes of communication and handling your request.

Please avoid sending special categories of data (e.g., health, religion) through the contact form or email. If such data are sent inadvertently, we will handle them confidentially and delete them where appropriate.

2. Data Controller

GK The House Doctor Ltd

Email: info@gkthehousedoctor.com | Tel: +357 97905228

Registered in Cyprus (Reg. No. HE 357105).

2.1 Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you provide clear consent (e.g. via cookie acceptance).
Legal Obligation: When processing is necessary to comply with a legal obligation.
Legitimate Interest: When processing is necessary for our legitimate interests (e.g., secure and functional website operation), provided that such interests do not override your rights and freedoms.

2.2 Inquiries

For any data protection inquiries, contact info@gkthehousedoctor.com.

You may also contact the Office of the Commissioner for Personal Data Protection (Cyprus) at commissioner@dataprotection.gov.cy

3. How We Use Your Data

Data collected automatically (cookies/usage data) and data you submit are used for:

Ensuring secure and efficient website operation;
Analyzing traffic and improving user experience;
Responding to and managing your consultation requests (contact form/email);
Storing user cookie preferences (with consent, where applicable).

Purpose of Collection: Personal data are processed solely to support website functionality, maintain security, and handle user communications efficiently.

4. How We Protect Your Data

We take appropriate technical and organizational measures to protect the personal data processed via our website. These include secure servers, encryption technologies, access controls, and periodic security reviews.

5. Your Rights

As a user of our website, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access (Article 15): You have the right to request access to the personal data we hold about you, including any data collected via cookies or usage data.
Right to Rectification (Article 16): You can request the correction of any inaccurate or incomplete personal data that we hold about you.
Right to Erasure (Article 17): You have the right to request the deletion of your personal data, provided that the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
Right to Restriction of Processing (Article 18): You can request that we restrict the processing of your personal data under certain conditions, such as if you contest the accuracy of the data or if the processing is unlawful.
Right to Data Portability (Article 20): You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
Right to Object (Article 21): You can object to the processing of your personal data at any time, including the use of cookies or other tracking technologies.

If you wish to exercise any of these rights, please contact us at info@gkthehousedoctor.com. We will respond to your request in accordance with GDPR requirements and applicable legislation, typically within one month.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide you with personalized content. Cookies are small text files stored on your device when you visit our website.

We use both essential and non-essential cookies:

Functional / Necessary (Essential – Always active): Required for basic site functionality (e.g., enabling a specific service requested by the user or carrying out the transmission of a communication over an electronic communications network). These cookies do not store personally identifiable information.
Statistics (Analytics): Used exclusively for anonymous statistical purposes to help us understand how visitors interact with the site (e.g., page visits, bounce rates). Where these cookies are not strictly necessary and/or anonymity cannot be ensured, they are used only with your consent.
Marketing: Used to create user profiles for sending advertising, or to track users across websites for similar marketing purposes. These cookies are used only with your explicit consent.

Additional cookie categories may be used depending on the services integrated at any given time. All non-essential cookies are only activated with your explicit consent.

You can manage your cookie preferences at any time by clicking “Cookie Preferences” in the website footer. A settings panel will open where you can accept, deny, or adjust your preferences by category, with clear explanations.

Νote: Essential cookies are required for the website to function properly. If you do not wish to accept even these, you may choose to discontinue your visit to the website.

7. Third-Party Services and Links

Our website may include links to external websites or third-party services (e.g., social media platforms or plugins). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their terms and privacy policies before engaging with them.

Project Images & Third-Party Materials: Our portfolio/news may feature project photos or third-party materials (e.g., supplier imagery) to showcase our work. We use such content under license, client permission, or legitimate interests in presenting our services. We avoid publishing personal data. If you believe a photo or credit requires correction or removal, contact info@gkthehousedoctor.com and we will review promptly in good faith.

8. Personal Data and Retention

8.1 Sensitive Data

We do not collect or process any special categories of personal data (such as health or religious information). We advise users not to submit such information via any communication channels.

8.2 Data Sharing

We do not share your personal data with third parties for marketing or commercial purposes. However, limited data may be shared with trusted service providers (processors), solely for operational reasons such as website hosting, maintenance, or technical support. These third parties act on our behalf and are bound by data protection agreements compliant with the GDPR.

We do not sell or rent any personal data under any circumstances.

8.3 Data Retention

We retain personal data only as long as necessary for the purposes for which they were collected, unless a longer retention period is required by law. When data are no longer needed, they are securely deleted or anonymized. Data retention practices are reviewed periodically to ensure ongoing compliance with the General Data Protection Regulation (GDPR).

8.4 Automated Decision Processing

We do not engage in automated decision-making or profiling through the website. No decisions are made about users based solely on automated processing that produces legal effects or similarly significant impacts.

9. Incident Response Policy

In the event of a personal data breach, we will promptly assess the situation and implement appropriate technical and organizational measures without undue delay.

If the breach is likely to result in a risk to the rights and freedoms of natural persons, we will notify the relevant Data Protection Authority within 72 hours, in accordance with Article 33 of the General Data Protection Regulation (GDPR).

If the breach is likely to result in a high risk to the rights and freedoms of individuals, we will also inform affected data subjects without undue delay, in accordance with Article 34 GDPR.

Notifications will include:

A description of the nature of the breach
The categories and approximate number of data subjects and records involved
The likely consequences of the breach
The measures taken or proposed to address and mitigate the breach

The Data Controller is responsible for coordinating the incident response and ensuring that any required communications are made in a timely and transparent manner.

If the breach is unlikely to result in a risk to individuals’ rights and freedoms, no notification to data subjects is required.

10. Complaint Mechanism

If you have any concerns or complaints regarding the way we process your personal data, we encourage you to contact us first at info@gkthehousedoctor.com, so we can attempt to resolve the matter promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, you may contact the Office of the Commissioner for Personal Data Protection at commissioner@dataprotection.gov.cy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. The updated version will be posted on this page and will be effective from the date of publication. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy or our website operations, please contact us: